Provided all details are entered accurately, the registration process can be completed in less than 5 minutes. After submitting your account application, our relevant department will review it, and you will be contacted accordingly in due course.

Please provide a color copy of a valid passport or any other official identification document issued by authorities (such as a driver’s license or identity card). This document should include your full name, an issue or expiry date, your place and date of birth or tax identification number, and your signature.

Additionally, submit a recent utility bill (e.g., electricity, gas, water, phone, oil, internet, and/or cable TV connections) or a bank statement dated within the last 6 months, confirming your registered address.

The minimum deposit/withdrawal for our trading accounts is $500 and $100 respectively.

No, it is not possible to incur losses beyond the amount you have deposited. In the event that slippage in a particular currency pair leads to a negative balance, it will be automatically reset with your subsequent deposit.

The CFDs margin formula is Lots * Contract Size * Opening Price * Margin Percentage.

A stop loss is an instruction to close a previously opened position at a price less favorable for the client than the price at the time of placing the stop loss. It serves as a predetermined limit point set on your order, and once this point is reached, your order will be automatically closed. It’s important to note that when setting up stop/limit orders, you should maintain a certain distance from the current market price. Specific information regarding these distances in points for each currency pair can be found in the limit and stop levels.

Implementing a stop loss is beneficial when aiming to minimize losses in scenarios where the market moves unfavorably. Stop loss points are consistently set below the current ASK price for BUY orders or above the current BID price for SELL orders.

To initiate a fund withdrawal, your trading account must undergo validation. This involves uploading your documents in our Members Area, including Proof of Identity (ID, passport, driving license) and Proof of Residency (utility bill, telephone/Internet/TV bill, or bank statement) displaying your name and address, not exceeding 6 months old.

Upon confirmation from our Validation Department that your account is validated, you can request fund withdrawal by logging into the Members Area, selecting the Withdrawal tab, and submitting a withdrawal request. Withdrawals can only be sent back to the original deposit source. Our Back Office processes all withdrawals within 24 hours on business days.

There are no fees associated with our deposit/withdrawal options. For example, if you deposit USD 100 using Skrill and subsequently withdraw USD 100, you will receive the full amount of USD 100 in your Skrill account, as we absorb all transaction fees in both directions on your behalf.

This policy also extends to credit/debit card transactions. In the case of international bank wire transfers, Metabex Options covers all transfer fees levied by our banks, excluding deposits totaling less than 200 USD (or equivalent in another denomination).